Frequently Asked Questions

Frequently Asked Questions for the Anime Central Event

Are membership badges refundable or transferable?
Thank you for reaching out to us! When you purchase a membership (full weekend access) or a membership pass (single day access), you are purchasing a non-r...
Wed, Mar 11, 2020 at 1:33 PM
What is Freshdesk?
Freshdesk is a customer service software that helps our team to respond to questions. Tickets are automatically created when emailing various teams within A...
Tue, Dec 31, 2024 at 11:01 AM
Lost and Found
During the Convention, lost items are turned into our Customer Service teams on site and you can stop by their locations to see if your items were turned in...
Sun, May 25, 2025 at 12:28 AM