Mailing

I forgot to select membership badge mailing. Is there a way to still have it added?
You can do so by logging in to the attendee service center via the link in your confirmation email. From there, you can click on edit and follow the registr...
Sun, Jan 29, 2023 at 2:40 PM
How do you ship membership badges?
We ship all membership badges First-Class Mail via USPS, which according to their website is delivered “within 3 days in most cases”.
Sun, Dec 2, 2018 at 7:50 PM
I changed my mind and want to pick-up my membership badge at the convention. Can the mailing fee be refunded?
Once you pay for the mailing fee it cannot be refunded. ACen memberships and membership options are non-refundable and non-transferable and mailing is a mem...
Sun, Dec 2, 2018 at 7:51 PM
What if I don’t get my membership badge before the convention?
We will only re-mail a membership badge if it bounces back to us in the mail. We do this to prevent people from telling us that they never received their me...
Sun, Dec 2, 2018 at 7:52 PM
I did not receive my membership badge; what do I do now?
We ask that you wait until the date specified in the mailing announcement prior to contacting us at registration@acen.org. Please include your full n...
Sun, Jan 29, 2023 at 2:39 PM
My membership badge and/or membership badge label was damaged during shipping, is this ok?
You will need to get it fixed if it is destroyed in any fashion. You can do that at the Service Desk in the Registration Hall during open hours of Registrat...
Sat, Nov 11, 2023 at 10:24 PM
I love my badge! Can I post a picture of it?
We ask that you do not post pictures of your badge in order to protect you from people who would steal your information and copy your badge. This also inclu...
Sun, Dec 2, 2018 at 7:59 PM